Shipping policy
We offer two delivery options for customers located in Singapore. The estimated date of arrival for pre-ordered items will be stated in the product description, but please note that unforeseeable delays may occur.
Please be aware that all orders are shipped from Singapore, and working days refer to Monday to Friday (excluding weekends and public holidays). Expedited delivery is available from Monday to Sunday (excluding public holidays).
| Delivery Options | Rates | Delivery Time |
|
Standard (via Qxpress) |
SGD 4 (Free for orders above S$200) |
Delivery by 1-3 working days after Courier pick up. Tracking link will be provided. |
|
Expedited (Mon to Fri) (via GrabExpress/pickupp) |
SGD 20 |
Order will arrive within the same working day/next working day. (Cut off time for expedited order is 2PM, all orders made after 2PM will be deliver the next working day) |
|
Local Pick Up (Indicate in the notes the date and time you coming to pick up) |
SGD 0 |
Operating Hours - Mon to Fri, 10.30am to 5.30pm Office Address: 39 Jalan Pemimpin #04-03(A) Tailee Industrial Building, Singapore 577182 |
|
Malaysia (Please note that malaysia orders require 4 business days of processing after courier pick up) |
SGD 5 | Malaysia Delivery will take 3 - 5 days for Klang Valley, 4 - 6 days for Peninsular, 6 - 13 days for Sabah and Sarawak after courier pick up on Wednesday Noon. |